WebAug 4, 2024 · Service level. Description. Smart Net Total Care 24x7x2. 2-hour response, 24 hours a day, 7 days per week, including holidays. Smart Net Total Care 24x7x4. 4-hour response, 24 hours a day, 7 days a week, including holidays. Smart Net Total Care 8x5x4. 4-hour response, local business hours based on depot time, 5 days a week, no holidays. WebFeb 27, 2024 · All Cisco DNA Subscription offers include embedded software support with the Cisco Technical Assistance Center (TAC), knowledge base access, and software downloads. Additional services, such as Cisco Solution Support with Smart Net Total Care ® and Cisco Solution Support with Software Support Services, are available for …
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WebNov 18, 2024 · One of the goals with the subscription-based approach according to Lohmeyer is to help reduce any potential confusion. Previously there were four things an organization would need to buy including hardware, hardware support, software and software support. WebThe legacy Cisco One subscription solution includes which of thefollowing ? ( Choose two). © © Shelly Cashman Series Microsoft Office 365 & Office 2024 Introductory Freund/Last Solutions © Shelly Cashman Series Microsoft Office 365 & Excel 2016: Intermediate Freund/Last Solutions © fiddler tool download free
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WebApr 28, 2024 · Options. 04-28-2024 04:47 PM. Acquiring the DNA License entitles the customer to access their DNA Software features during the active subscription term and get 24/7 Support on only those DNA features. The DNA License does not entitle the customer to any TAC Support for any hardware platform inclusive of the hardware … WebMar 22, 2024 · Cisco DNA for SD-WAN and Routing subscription licenses include embedded SWSS support ONLY for the subscription functionality (vManage, vSmart, vBond, vAnalytics, Cisco Umbrella, Cisco SIG Essentials, etc.) enabled by the Cisco DNA Subscriptions (Cisco DNA Essentials, Advantage, and Premier). WebSoftware Support Services for Collaboration is a post implementation support offer for Cisco® software subscriptions. A three-level offer structure provides a consistent support experience across all deployment models, including premise, cloud, hosted, and/or hybrid configurations. • Cisco Solution Support • Cisco Software Support Enhanced fiddler tool for windows